Vintage Decorative Signs 4 Font

Works in MS Excel but not in MS Word -- very disappointing!

good afternoon I was looking at your work and your very talented . Thank you for taking the time to create such beautiful art. I have a question I downloaded one of you font frames and I cant get it to work on Microsoft word but when I try it to Microsoft excel the special character shows up with no issue can you help

These are gorgeous and pretty much exactly what I need, except like Islandchick02 and faquick said above they do NOT work in MS excel which makes using them quite hard. Excel can be tricky to play with and it wont carry over when copied and pasted into other programs. Any idea if you may fix it to work in MS word??